The short version: We collect the minimum data needed to deliver a personalized quit experience. We do not sell your personal data. Your health information is yours.
NiqOut ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the NiqOut mobile application and website (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Policy.
Information you provide directly:
Information collected automatically:
Information from third parties:
We use your information to:
We do not use your health or behavior data to serve you third-party advertising.
We do not sell your personal information. We share your data only in the following limited circumstances:
We retain your personal information for as long as your account is active or as needed to provide the Service. You may delete your account at any time through the app settings, which will permanently delete your profile and associated health data within 30 days.
We may retain certain anonymized or aggregated data indefinitely for research and analytics purposes. We may also retain information as required by applicable law or for legitimate business purposes such as fraud prevention.
We implement industry-standard technical and organizational measures to protect your information — including encrypted data transmission (TLS), secure cloud infrastructure, and access controls that limit who can view your data.
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at security@niqout.com.
Depending on your location, you may have the following rights regarding your personal data:
To exercise these rights, contact us at privacy@niqout.com. We will respond within 30 days (or as required by applicable law).
If you are located in the European Economic Area (EEA) or the UK, you have the right to lodge a complaint with your local data protection authority.
NiqOut is not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.
If you believe we have collected data from a child, please contact us at privacy@niqout.com.
Our Service integrates with third-party platforms whose privacy practices are governed by their own policies. Key integrations include:
We encourage you to review the privacy policies of these services. NiqOut is not responsible for the privacy practices of third parties.
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards — such as Standard Contractual Clauses — to ensure your data remains protected in accordance with this Policy.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via the App or by email. The "Last updated" date at the top of this page reflects the most recent revision.
Your continued use of NiqOut after any changes become effective constitutes your acceptance of the updated Policy.
We take your privacy seriously and are happy to answer any questions. Contact our privacy team at privacy@niqout.com. For general inquiries, reach us at hello@niqout.com. We aim to respond within 5 business days.